Privacy Policy, Terms of Use and Support for the Vung app
Email: [CONTACT EMAIL] · We usually reply within 2 business days.
When you write, tell us your phone model, iOS or Android version and App version (Profile → bottom of the screen). Do not send us your financial figures or passwords.
Where is my data stored? Only on your phone. We have no account system and no server that holds your financial data.
I lost my phone or deleted the App. Can you restore my data? No, because we never receive it. If you had a device backup (iCloud or a computer backup), restoring your phone from it may bring the data back.
How do I delete my data? Open Profile → Delete all data. Deleting the App also removes its data from the phone.
How do I cancel my subscription? iPhone: Settings → your name → Subscriptions → Vung. Android: Google Play → Payments & subscriptions → Subscriptions. Deleting the App does not cancel it.
I bought Plus but it is not active. Open Profile → Restore purchases while signed in to the same Apple ID or Google account you bought with.
How do I get a refund? Apple: reportaproblem.apple.com. Google: Google Play help. Refunds are decided by Apple or Google.
How do I change my ad choices? Profile → Privacy and ads. Vung Plus removes all ads.
Notifications do not arrive. Check that notifications are allowed for the App in your phone settings and that Focus or Do Not Disturb is not blocking them. Reminders are scheduled on your phone for the time you chose in Profile (default 8:00).
Is the score financial advice? No. It is a guide based on the numbers you entered. See the Terms of Use.